Contact

Contact SkinnyVIP

We’re here to help. Reach us by email or phone for questions about compounded GLP-1 telehealth, your account, or your prescription.

How to reach us

Email

hello@skinnyvip.com

We respond within one business day.

Phone

(305) 930-6467

Please leave a voicemail — we respond within one business day.

Business address

SkinnyVIP
7901 4th St. N, STE 300
St. Petersburg, FL 33702
United States

Mailing address only. SkinnyVIP is a telehealth service — we do not see patients at this location.

What we can help with

  • Account & billing: questions about your subscription, invoices, or refunds — email hello@skinnyvip.com.
  • Prescription & clinical questions: your assigned clinician is the right first stop for anything about your treatment plan. Log in to your patient portal to message them directly.
  • Shipping & delivery: tracking questions and delivery status — email hello@skinnyvip.com.
  • Media & press: email hello@skinnyvip.com with “Press” in the subject line.

Medical emergencies

SkinnyVIP is not equipped to handle medical emergencies. If you are experiencing a medical emergency, call 911 or go to your nearest emergency room. For non-emergency clinical concerns outside business hours, contact your local healthcare provider or a 24-hour nurse line.